Privacy policy

[DRAFT] Seda is operated by Lubanor. It helps agencies manage Instagram comments and stories for the brands they represent.

[DRAFT] Roles: the brand is the data controller, the agency is the processor and Lubanor is a sub-processor.

[DRAFT] Data we process: public comments and their authors' Instagram identifiers, media published by the brand, and account insights. Phone numbers and email addresses are removed before any text is sent to an AI model.

[DRAFT] Retention: messages are kept for 365 days by default, then purged. Backups are kept for 30 days.

[DRAFT] Sub-processors and cross-border transfers: to be listed after counsel review.

[DRAFT] Contact: [email protected]